Frequently Asked Questions
What is Looking Glass Home Watch?
Looking Glass Home Watch is a professional insured, and bonded Home Watch Service, serving Citrus County and Ocala. We check your property and identify problems or potential problems that can occur while your property is vacant. We provide a physical presence that is not available through a remote alarm monitoring service. We can help with most requests you have by contacting us.
Are you a house sitter service?
We are not a house sitter. Our core service includes periodic visits to your home where we follow a specific and mutually agreed upon checklist. We are in your home for approximately an hour per visit (longer if necessary) and take great pride in making sure your home is as you left it.
My alarm company provides security for my home. What value do you add?
An alarm company monitors entry into your home or fire alarms but they do not monitor potential problems that can occur due to broken pipes, mildew, pests or vagrants. Problems with your lawn service, pool service, etc. We identify those problems or the possibility of their occurrence and notify you for guidance.
What type of reporting can I expect from you?
Looking Glass Home Watch will send you a detailed report by email with pictures of any problems identified upon completion of inspecting the interior and exterior of your home.
We have a neighborhood watch program. Doesn’t that do the same thing?
Most neighborhood watch programs are passive by nature and do not provide the level of engagement with your property that Looking Glass Home Watch provides. We will check your property’s interior and exterior in far more detail than you can expect from a neighborhood watch program.
Do you provide key holder services?
Absolutely! We can coordinate access to your property for any situation at an hourly rate. All we need is your notification of date and time and any instructions you have.
If I need coordination with contractors doing work on my home can you help?
Looking Glass Home Watch will provide access services and remain on-site for an hourly charge. We ask for at least a 48 hours notification to schedule our personnel.
Are your services expensive?
We think our services are reasonably priced for the value we provide. When you compare the possible damage due to a leak or damage by pests or vagrants with the cost, our services are an excellent value. We will be happy to discuss our pricing for home watch services and any additional services you may require at a free consultation.
If you find a problem what type of notification will I receive?
Looking Glass Home Watch will send you a report upon completion of our visit to your home. Any problems identified will be accompanied by pictures and details of the problem. If we take any immediate action to prevent further damage we will contact you immediately to discuss what occurred and consider what course of action is needed for the repair.
Are you a property inspector?
While we check your property, we are not what is defined as a property inspector. Property inspectors are usually involved at the sale of a property to do a detailed inspection of the structure, plumbing, electrical and heating and air condition systems.
Can you help me with home maintenance services?
While we do not provide home maintenance services, we can refer you to quality contractors or vendors and coordinate access to your property.
Why do we need a Home Watch Company?
Actually, the question is, how can you not have one? So many things can happen to your home in your absence: break-ins, water leaks, electrical problems, insects/pest, mold and mildew. Throw in hurricanes and daily thunder storms and the chances of damage go up tremendously.
When is Hurricane Season in Florida?
Hurricane season runs from Jun 1 until Nov 30th each year. In 2017 there were 16 named storms, 10 hurricanes and 6 major hurricanes. According to tripsavvy on average one to two hurricanes make landfall on the US East coast every year. Of those, 40% hit Florida.
What about those years where the average goes out the window. In 2005 Florida experienced 3 major hurricanes in a 6 week span, hurricanes, Charly, Frances, and Jean. I personally experienced all three and know what can and did happen.